Contact Us

For all inquiries please complete the contact form below and email us. 

Please have your booking number eg PDSB 1234 or PDR 4567 so we can help you.

We always aim to respond to all emails as soon as possible during office hours (typically within 1 or 2 hours). In any case, please allow at least 24-hours for us to respond – we appreciate your patience.

  • Your arrival into Cairns Airport or your first pick up in Cairns or Port Douglas is confirmed with this email. There is no need to reconfirm your arrival.
  • Your departure from Port Douglas to Cairns Airport should be selected as 3 hours before your flight.
  • Please include your booking number eg PDSB 1234 or PDR 4567 so that we can quickly help you.
  • Seats during peak season fill fast. Please book early this holiday season. Please book more than 24-48 hours before arrival. 
  • Online bookings less than 24 hours before travel may not be processed. Please confirm with us before relying on travel booked less than 24 hours before first transfer.

Office hours: 9am – 5pm

Meet your driver at the Cairns Domestic T2 Terminal in the A/C indoor seated area at baggage carousel 3.

International arrival? Please walk 5 mins under cover to Domestic Terminal T2 and meet your driver at baggage carousel 3.

Directions?  Cairns Airport is located on Airport Avenue, Aeroglen Qld 4870. It is a short 8-10 minute drive from Cairns Esplanade / Cairns CBD. 

Phone : 0731569980

Thank you for choosing Port Douglas Shuttle Bus. We wish you a safe and pleasant journey. See you soon!

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