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21 DECEMBER 2023 – WE ARE NOW OPEN FOR CAIRNS CITY TRANSFERS AND OUR CITY FORM OPEN FOR BOOKINGS. WE EXPECT THE INLAND HIGHWAY TO PORT DOUGLAS TO OPEN IN COMING DAYS. THE CAPTAIN COOK HIGHWAY REMAINS CLOSED FOR A DURATION OF FOUR WEEKS. Owing to significant flood alerts, with subsequent road blockages and landslides, all bus services to Port Douglas are temporarily halted. As it stands we will not be scheduling any transfer bookings prior to 25 December 2023. However we will update and remove this notice once the situation improves. We appreciate your cooperation and patience during this time.

For all inquiries please complete the contact form below and email us. 

Please have your booking number eg PDSB 1234 or PDR 4567 so we can help you.

We always aim to respond to all emails as soon as possible during office hours (typically within 1 or 2 hours). In any case, please allow at least 24-hours for us to respond – we appreciate your patience.

  • Your arrival into Cairns Airport or your first pick up in Cairns or Port Douglas is confirmed with this email. There is no need to reconfirm your arrival.
  • Your departure from Port Douglas to Cairns Airport should be selected as 3 hours before your flight.
  • Please include your booking number eg PDSB 1234 or PDR 4567 so that we can quickly help you.

Office hours: 9am – 5pm

Meet your driver at Cairns Domestic T2 Terminal at baggage carousel 1:

International arrival? Please walk 5 mins under cover to Domestic Terminal T2 and meet your driver at baggage carousel 1.

Directions?  Cairns Airport is located on Airport Avenue, Aeroglen Qld 4870. It is a short 8-10 minute drive from Cairns Esplanade / Cairns CBD. 

Phone : 0731569980

Thank you for choosing Port Douglas Shuttle Bus. We wish you a safe and pleasant journey. See you soon!

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